We get these questions a lot. Here are our best answers...
What is the minimum order quantity (MOQ) for custom eyewear production?
Our MOQ is 300 pieces per model, which includes up to 4 colors for all materials except injection plastic, which requires 600 pieces per model.
Do you offer design and engineering assistance to ensure our concepts are feasible?
Yes, we do. Our experienced engineers will evaluate your designs to make sure they’re achievable. If there are any issues, we’ll suggest alternatives to bring your concept to life.
What are your pricing structures, and are there starting prices for different services?
Our prices consist of a basic price, with add-ons for upgrades like material choices, component brands, and specific craftsmanship required.
How long does the entire process take from design to delivery?
The sampling process takes about 30 to 45 days, and bulk production takes 60 to 90 days. Before these stages, we can provide CAD drawings within 5 days once all the details are confirmed.
How do you ensure consistent quality across all units produced?
We have a thorough quality control system in place. We perform Incoming Quality Control (IQC), In-Process Quality Control (IPQC), Final Quality Control (FQC), and Outgoing Quality Control (OQC) to ensure quality.
What materials are available for us to choose from in manufacturing?
We are capable to handle all popular eyewear materials, including acetate, metal, injection plastic, titanium, and also memory metals. However, we don't do materials like bamboo or wood.
Can you help us with packaging and branding for our eyewear products?
Our standard packaging includes a white box with OPP bags. If you have specific packaging requirements, you can provide the packaging materials, and we will use them for your orders.
What certifications or compliance standards do your products meet?
We meet all the standard industry certifications for eyewear. If you have specific certification requirements, please let us know, and we’ll ensure compliance.
What sets your manufacturing services apart from others in the industry?
We have extensive experience working with top eyewear brands and can perform a wide range of craftsmanship techniques in eyewear manufacturing. This makes us highly versatile and experienced.
How flexible are you with minimum order quantities (MOQ) if we need less?
Our MOQ is fixed due to the fixed costs of new model development, such as making dedicated fixtures, molds, samples, and configuring machines for production.
Can we see prototypes or samples before committing to mass production?
Yes! We provide prototypes for structural verification and color samples for confirmation. Once we’ve finalized the 1:1 CAD drawings and color choices, we’ll make samples for your approval.
Are there any hidden costs we should be aware of?
No, there are no hidden costs. Any price changes would only occur due to changes in the design, such as using different materials or adding or removing components.
Can you help us if we don’t have an in-house design team?
Absolutely! In fact, 80% of our clients don’t have their own designers. We can work with existing models and make modifications, or offer inspiration based on popular designs from other brands or classic styles.
Do you offer third-party quality inspections or allow us to arrange them?
Yes, once our Final Quality Control is done, you’re welcome to arrange third-party inspections or perform the Outgoing Quality Control by your own inspectors before shipping.
Are we able to specify particular components or accessory brands for our eyewear?
Yes, you can! We can source and use components from a wide range of brands, including high-end options like OBE hinges, Mazzucchelli acetate, and SWAROVSKI crystals, as well as cost-effective alternatives.
How do shipping and logistics work, especially for international clients?
If you have a logistics agent, we can deliver the goods to their warehouse in China. Otherwise, we can handle shipping to your local warehouse using our logistics partners.
How do you handle intellectual property and protect our custom designs?
We take confidentiality very seriously. We can sign a Non-Disclosure Agreement (NDA) upon request to ensure your designs are fully protected.
What kind of after-sales support do you provide?
We offer a one-year assurance. Any major defects can be returned to us for rework.
